Vitrium Support
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Activity overview
Latest activity by Vitrium Support-
Vitrium Support created an article,
End-user experience with Vitrium’s protected video
Whether you’ve shared the web link or leveraging Vitrium’s client portal, end-users need to login with their credentials. Once they logged in (and clicked on the video in client portal) Vi...
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Vitrium Support created an article,
How to protect Videos with Vitrium’s video DRM
Introduction Vitrium’s video DRM allows you to protect a wide range of video file formats with 256-bit AES encryption and enables you to control viewer access with advanced DRM policies. Vitrum s...
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Vitrium Support created an article,
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Vitrium Support created an article,
Customized Domain Names and SSL Certificates
Introduction Vitrium Security provides two (2) content delivery options for secured content: Protected PDF files and secured HTML5 web services. Each type of content in managed by two different web...
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Vitrium Support created an article,
Customized Domain Names and SSL Certificates
Enterprise customers can make use of custom domain names that make the end-user experience seamless to integrate into their back end. Here's how: http://www.vitrium.com/support/pdfs/Vitrium_Customi...
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Vitrium Support created an article,
Can we track how many times we clear someone's usage?
Yes, this is possible in Vitrium's Enterprise Edition with the "clear use tracking feature". **Important Note**Although you may need to clear someone's usage once in a while to reset their limits b...
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Vitrium Support created an article,
Conversion Error Code Reference Guide
Vitrium uses our proprietary protection process to protect your Content. Occasionally, the protection process might fail due to various reasons. Below are the error codes that you might encounter...
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Vitrium Support created an article,
What are the different resolutions and bitrates that Vitrium supports for videos?
When you upload a video to Vitrium, your video is converted into 4 different resolutions, each with a different bitrate. Video Resolution Video Bitrate Audio Bitrate Total Bitrate Filesize 240...
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Vitrium Support created an article,
User can't access the web content in offline mode
If the user encounters errors like corrupted content or other such errors while trying to access web content in offline mode, given that user has permissions to save the content for offline mode....
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Vitrium Support created an article,
Web Viewer Distorted images
After uploading a PDF content, if the Web Viewer HTML5 rendering has lost some image quality -- images appear slightly distorted or grainy when compared to the original content source file -- then ...