Vitrium Support
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Activity overview
Latest activity by Vitrium Support-
Vitrium Support created an article,
Does Vitrium track analytics data for a document when a person goes offline?
Yes, for cached web viewer documents accessed offline, Vitrium does track analytics events – pages visited, time spent on each page, read-through-rate, etc. Vitrium caches this data offline and the...
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Vitrium Support created an article,
What do the Activity Report Method codes mean?
Description Method/Type Notes NULL OpenedDoc Webviewer analytics event (not displayed in reports) Automatic PdfUnlockAutoDevice When a Protected PDF pings our server on startup, and our serv...
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Vitrium Support created an article,
How to customize Webviewer Login Form in Admin UI ?
1. Go to Setting tab; Click on 'WebViewer Setting' 2. Upload your brand logo in 'WebViewer Sign-in Logo' option. 3. You can add description in 'Webviewer Sign-in Description' This would customi...
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Vitrium Support created an article,
Why does a diagonal watermark seem to disappear in a downloaded PDF?
When a user clicks on a diagonal (45°) watermark in Adobe reader or Acrobat, the watermark may become invisible. It will reappear when the user changes pages, but will become invisible again should...
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Vitrium Support created an article,
SSO Configuration Parameter Data Dictionary
CLICK HERE FOR PDF
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Vitrium Support created an article,
'Save to Browser' option doesn't show up for our end-user
If you have granted offline access to your end-users and they still can't see 'Save to browser' option to save file for offline use. Do you have external service enabled on your account? If yes, t...
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Vitrium Support created an article,
Video DRM Guide
CLICK HERE FOR PDF
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Vitrium Support created an article,
End-user experience with Vitrium’s protected video
Whether you’ve shared the web link or leveraging Vitrium’s client portal, end-users need to login with their credentials. Once they logged in (and clicked on the video in client portal) Vi...
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Vitrium Support created an article,
How to protect Videos with Vitrium’s video DRM
Introduction Vitrium’s video DRM allows you to protect a wide range of video file formats with 256-bit AES encryption and enables you to control viewer access with advanced DRM policies. Vitrum s...
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Vitrium Support created an article,