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Vitrium Support 1

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Latest activity by Vitrium Support 1
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    Vitrium Support 1 created an article,

    6.0 Overview of Vitrium's Web Viewer

    Table of Contents 6.1 Offline Access / Save to Browser 6.2 Highlighting & Notes 6.3  Bookmarks 6.4 Printing  One of the two secured outputs for protecting documents and images within Vitriu...

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    Vitrium Support 1 created an article,

    Error Code Reference Guide

    This article is created to compile the lists of all possible error messages that your User might experience. It gives a brief explanations on how each issue is occurred and the possible solutions o...

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    Vitrium Support 1 created an article,

    4.0 Setting DRM Policies at Multiple Levels

    You may have situations in your business where setting DRM policies at multiple levels makes sense.  However, we recommend you map out the policies in a grid as we’ve suggested below AND you have a...

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    Vitrium Support 1 created an article,

    3.0 How to Set a DRM Policy at Different Levels

    Tables of Contents 3.1 At the Content Level 3.2 At the Group Level 3.3 At the Folder Level 3.4 At the User Level 3.5 At the Global Level   3.1 At the Content Level A DRM policy is ideal to set ...

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    Vitrium Support 1 created an article,

    2.0 How to Create a DRM Policy

    To set up a DRM policy in the Vitrium application: Go to Settings > DRM Policy Settings Click Add DRM Policy Name your policy as you can then apply this policy at different levels Enter the fi...

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    Vitrium Support 1 created an article,

    1.0 About DRM Policy Settings

    Vitrium’s DRM policy settings are the digital rights management controls that you can apply at the user, group, file, or folder level. Depending on which edition of Vitrium you have, you can set an...

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    Vitrium Support 1 created an article,

    Error Code Reference Guide

    This article is created to compile the lists of all possible error messages that your User might experience. It gives a brief explanations on how each issue is occurred and the possible solutions o...

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    Vitrium Support 1 created an article,

    Understanding Error Codes

    Tables of Contents Error code: w29 Error code: bw5 Error code: 4ap Error code: 3yq Error code: m47 Error code: vc3 Error code: ipvc3 Error code: 2p3 Error code: dovc3 Error code: dvc3 Error code:...

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    Vitrium Support 1 created an article,

    Resolving Common Issues

    Tables of Contents User Opens the Protected PDF File in a Web Browser How to set Adobe Reader as the default PDF viewer Instruction for Users to Open their First Vitrium Protected PDF File User R...

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    Vitrium Support 1 created an article,

    Supporting Your End-Users

    Tables of Contents Troubleshooting Tips Understanding the Differences between the Protected PDF and Secure Web Link Escalating Issues to the Vitrium Support Team As a customer of Vitrium, your ...