Vitrium Support
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Activity overview
Latest activity by Vitrium Support-
Vitrium Support created an article,
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Vitrium Support created an article,
Can I redirect my users to external error page ?
Yes, you can redirect your users to external error page. To set-up external error page URL in your Vitrium account, please follow the steps below: 1. In Setting Tab, go to 'Web Viewer Settings' ...
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Vitrium Support created an article,
Adobe InDesign PDF Export Settings
If you're using Adobe InDesign to produce your content, then you should consider using these PDF Export settings before uploading the PDF to Vitrium. Afterwards, we also recommend that you further ...
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Vitrium Support created an article,
Can I use custom placement for watermark ?
Yes you can, in watermark setting, go to Placement and select 'Custom' from drop-down menu: You will see these custom placement fields: Using above custom placement fields, you can custo...
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Vitrium Support created an article,
Does Vitrium track analytics data for a document when a person goes offline?
Yes, for cached web viewer documents accessed offline, Vitrium does track analytics events – pages visited, time spent on each page, read-through-rate, etc. Vitrium caches this data offline and the...
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Vitrium Support created an article,
What do the Activity Report Method codes mean?
Description Method/Type Notes NULL OpenedDoc Webviewer analytics event (not displayed in reports) Automatic PdfUnlockAutoDevice When a Protected PDF pings our server on startup, and our serv...
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Vitrium Support created an article,
How to customize Webviewer Login Form in Admin UI ?
1. Go to Setting tab; Click on 'WebViewer Setting' 2. Upload your brand logo in 'WebViewer Sign-in Logo' option. 3. You can add description in 'Webviewer Sign-in Description' This would customi...
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Vitrium Support created an article,
Why does a diagonal watermark seem to disappear in a downloaded PDF?
When a user clicks on a diagonal (45°) watermark in Adobe reader or Acrobat, the watermark may become invisible. It will reappear when the user changes pages, but will become invisible again should...
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Vitrium Support created an article,
SSO Configuration Parameter Data Dictionary
CLICK HERE FOR PDF
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Vitrium Support created an article,
'Save to Browser' option doesn't show up for our end-user
If you have granted offline access to your end-users and they still can't see 'Save to browser' option to save file for offline use. Do you have external service enabled on your account? If yes, t...