If you clicked Ctrl-P when trying to print a protected document from IE, it will pop up 2 separate print dialog boxes. Unfortunately, the IE browser does not respect certain browser printing parameters so we suggest doing one of the following:

1. Go back to the document view and from within the web viewer, click the Print button at the top right hand side (Madhokht, please show a small screenshot of this), then click Next – this step will process the document into a high-resolution file that you can then print.

• OR -

1. Use any other browser (Chrome, Firefox, Safari) to print the document.