If you clicked Ctrl-P when trying to print a protected document from IE, it will pop up 2 separate print dialog boxes. Unfortunately, the IE browser does not respect certain browser printing parameters so we suggest printing from another browser (Chrome, Edge, Firefox or Safari). If these browsers aren't available to you, then here are the steps to continue your print session in IE:
- Click "Cancel" where it shows in the left image and "Next" where it shows in the right image.
- This will allow the web viewer to process into to a print-ready file, then you may click Print on the next screen that appears.
- If your document has more than 100 pages, you may need to click on the print box a few additional times as the web viewer only processes 100 pages at a time.