You may have situations in your business where setting DRM policies at multiple levels makes sense.  However, we recommend you map out the policies in a grid as we’ve suggested below AND you have a clear understanding of the two key rules:

RULE #1: The most lenient DRM policy setting will always apply.

RULE #2: You must enter a value for EVERY field in a DRM policy.

 We also encourage you to check out this video to learn more: Vitrium DRM Policy Video #2: Setting DRM Policies at Multiple Levels. 

SCENARIO 1: The DRM Policy that applies to User1 for Content X and User1 Content Y:

 For User 1 content Y, because you’ve applied a DRM Policy at the User, Group and Global levels already, there’s no need to apply the DRM Policy at the content level. Per rule #1 the most lenient DRM Policy will be applied.

SCENARIO 2: The DRM Policy that applies to User2 for Content X and Content Y:

For User2 Content X and Y, the ‘Expiry after First Unlock’ and ‘Offline Access’ fields at the Group level will never apply since the Global level values are higher and more lenient, per rule #1.

SCENARIO 3: The DRM Policy that applies to User3 for Content X:

 The DRM Policy at the Global level will apply since there are no DRM Policy settings set at other levels for this user.

SCENARIO 4: The DRM Policy that applies to User3 for Content Y:

In this case, the Global DRM Policy will apply since it has the most lenient or similar values and there is no need to apply another DRM Policy at the content level for this user.

 This is a more complex example but it reinforces the need for customers to really plan out how you will set your DRM policies in Vitrium. If you need further guidance from the Vitrium team, please contact the support team today: support@vitrium.com.