Welcome to the Knowledge Base
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Documentation
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MANUAL
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VIDEOS
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(Video) Overview of Vitrium’s Common Error Messages and What to Do
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(Video) End User Experience with Vitrium's Protected PDF and Webviewer
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(Video) How to Open a Vitrium Protected PDF File with Adobe on Mac
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(Video) How to Open a Protected PDF with Adobe Reader on Windows
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(Video) Overview of Vitrium's Web Viewer
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(Video) How Vitrium's 'Bookmark' Feature Works
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(Video) How Vitrium's 'Clear Use' Functionality Works
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(Video) How Vitrium's "Offline Access" Feature Works
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(Video) How Vitrium's "Replace Content" Feature Works
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(Video) How to use Print Feature in Web Viewer
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(Video) Introduction to Vitrium Security
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(Video) How to Unlock a Secured Document : End User Experience
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(Video) How to Read Your Document Analytics
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(Video) How to Add Users
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(Video) How to Disable the Global Object Security Policy
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(Video) Overview of Vitrium’s Common Error Messages and What to Do
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Troubleshooting
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FAQs
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What file formats does Vitrium Security protect?
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How would I distribute our documents?
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What happens if a User forwards the document to someone else?
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How do I know if a User is accessing documents on multiple computers?
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What is the difference between offline days and expiry date?
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Do my Users need to be online to access Vitrium's secured documents?
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Will my embedded hyperlinks still work in the document?
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What encryption level does Vitrium Security offer and how does it work for the secured PDF vs. secured web link via the Web Viewer?
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Are Vitrium's secured documents compatible with iPad and Android-based tablet?
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Are Vitrium's secured documents compatible with eBook readers?
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How Do I Use Vitrium Security APIs?
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How Do I Unlock a Secured File - Web Version & Adobe PDF?
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How do I save a copy for offline use?
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What is Proxy / Firewall Error?
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How to Resolve Printing Issues from Adobe?
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How Do I Manage Staff Roles?
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Can I disable the ‘Save’ feature?
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Are the Username and Password fields case sensitive?
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What kind of password should I use?
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How do I delete a User?
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How do I change a User password?
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How do I remove a User from a Group?
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Can I control the number of times a document can be printed?
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Can I restrict PDF printing?
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What is Single Sign-On (Package Key)?
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What is the Acrobat Global Object Security policy?
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What hardware is required to install Vitrium Security?
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How do I add a new login form?
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Can messages in Vitrium Security be customized for multiple languages?
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How do I retrieve a login page from the server?
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What file formats does Vitrium Security protect?
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